Customer Support | Spray-Net First Coast

What services do you offer?

At Spray-Net First Coast, we transform your home with our innovative spray-applied paint coating solution. Our services include:

Roof Regranulation
Siding Painting/Staining
Cabinet Refinishing

We use advanced, weather-adjustable paint formulations to ensure a durable, factory-quality finish that withstands the elements. Whether you're looking to refresh your home’s curb appeal or modernize its look, our professional team delivers stunning, long-lasting results tailored to your vision. Experience the future of home renovation with Spray-Net First Coast!

How can I get a free quote for my painting project?

Getting a quote for your painting project with Spray-Net First Coast is quick and straightforward. We start with a free, no-obligation consultation at your home. During this visit, one of our specialists will assess your project’s needs and answer any questions you may have. Using our proprietary Spray-Network software, we’ll calculate an exact price for your project, ensuring every detail is considered for a fair and accurate quote. Our goal is to make the quoting process as transparent and convenient as possible, so you can move forward with confidence in your home transformation

What locations do you serve?

We services the following areas:

Fernandina Beach, Florida
Gainesville, Florida
Jacksonville, Florida
Jacksonville Beach
St. Augustine, Florida

Are you licensed and insured?

Yes, Spray-Net First Coast is fully licensed and insured. We understand the importance of trust and reliability when it comes to your home improvement projects. Our licensing ensures that we meet all local regulations and industry standards, while our comprehensive insurance coverage provides peace of mind, protecting both your property and our team throughout the entire project. We take pride in our professionalism and commitment to delivering top-quality service, so you can feel confident knowing your home is in safe and capable hands. Experience the security and expertise that come with choosing a licensed and insured painting company like Spray-Net First Coast

What surfaces do you paint?

At Spray-Net First Coast, we specialize in transforming a wide variety of exterior surfaces with our advanced spray-applied coatings. We can renew:

Exterior:

Aluminum Siding
Brick Veneer Siding
Concrete Block
Fiber Cement Siding
Asphalt Roof Shingles
Stucco Siding
Wood Siding

Interior:

Kitchen and Bathroom Cabinets

We tailor our innovative formulations to each specific surface, ensuring a flawless, long-lasting finish that looks factory-new. No matter the material, our weather-adjustable coatings provide superior durability and protection against the elements, giving your home a stunning makeover that stands the test of time. Discover the versatility and excellence of Spray-Net First Coast's painting solutions today!

What type of paint do you use?

At Spray-Net First Coast, we use our proprietary line of specialized, high-performance paints designed for specific surfaces like brick, stucco, vinyl, and aluminum. Our advanced coatings are formulated to ensure maximum adhesion and longevity, providing a factory-quality finish that lasts. These paints are weather-adjustable, meaning they are optimized on-site to account for real-time weather conditions, ensuring a flawless application every time. Additionally, our paints are UV-resistant to maintain vibrant colors and low in VOCs (volatile organic compounds), making them eco-friendly and safe for your home and the environment. With our custom-engineered formulations, you get superior protection against peeling, cracking, and fading, ensuring your home looks stunning for years

How is your paint different from conventional paint?

At Spray-Net First Coast, our paint is engineered to surpass conventional paint in durability, application, and finish. Unlike typical paints that merely coat the surface, our proprietary formulations are designed for specific materials like brick, stucco, vinyl, and aluminum. This tailored approach ensures maximum adhesion and longevity, giving your home a factory-quality finish that lasts. Our coatings are weather-adjustable, allowing us to optimize the application based on real-time weather conditions, which is something conventional paints can't match. Additionally, our paints use high-grade, inorganic pigments that resist fading, ensuring vibrant colors that stand the test of time. Experience the difference with Spray-Net's innovative and specialized coatings, and enjoy a flawless, long-lasting exterior

How are you different from Rhino Shield?

While both Spray-Net First Coast and Rhino Shield offer advanced exterior painting solutions, there are key differences that set us apart. Our unique approach focuses on delivering a customized, factory-quality finish tailored to each specific surface, whether it’s brick, stucco, vinyl, or aluminum. Our proprietary coatings are formulated for optimal performance on each material, ensuring superior adhesion and longevity. Unlike Rhino Shield, which primarily offers a ceramic coating, Spray-Net utilizes weather-adjustable formulations that adapt to real-time conditions for an impeccable finish every time. Additionally, our advanced Spray-Network software ensures precise, transparent pricing and application, giving you peace of mind and a flawless result. Choose Spray-Net First Coast for a truly personalized and innovative exterior transformation

What features and benefits does your paint have?

Spray-Net First Coast’s paint is designed to deliver unmatched durability and aesthetic appeal. Our proprietary formulations are custom-engineered for specific surfaces. Key features include:

Custom-Engineered Formulations: Tailored for specific surfaces like brick, stucco, vinyl, and aluminum, ensuring maximum adhesion and longevity.
Weather-Adjustable Technology: Optimizes paint performance based on real-time weather conditions for a flawless, factory-quality finish.
UV-Resistant: Maintains vibrant colors that resist fading over time.
Eco-Friendly: Uses low-VOC formulations that are safe for your home and the environment.
Enhanced Protection: Provides superior resistance to peeling, cracking, and weathering.
Durability: Designed to withstand harsh weather conditions, ensuring your home looks stunning for years.

How long will my painting project take?

The duration of your painting project with Spray-Net First Coast depends on several factors, including the size and complexity of the job. Typically, our painting projects are completed in as little as one day.

Can I choose my own colors?

Absolutely! At Spray-Net First Coast, we believe in giving you complete control over your home's transformation. During our free, no-obligation consultation, we’ll bring a wide selection of colors for you to choose from, ensuring you find the perfect shades to match your vision. Our color consultation service helps you make the best choice, considering factors like your home’s architectural style and surroundings. Once you’ve selected your colors, we custom-formulate your paint to ensure a precise, vibrant, and long-lasting finish. With Spray-Net, your color options are as limitless as your imagination

Do I need to be home while the painting is being done?

No, you don’t need to be home while we work our magic on your property. Our team will take care of everything from preparation to cleanup, respecting your property and leaving it better than we found it. We do ask that someone is available at the beginning and end of the project to provide access and review the completed work, ensuring your complete satisfaction. Enjoy peace of mind knowing your home or kitchen is in expert hands, even when you’re not there.

How do you prepare the surfaces before painting?

At Spray-Net First Coast, thorough surface preparation is key to achieving a flawless and long-lasting finish.

Our process begins with a comprehensive inspection to identify any areas needing repair or special attention. We start by cleaning the surfaces, often using a power wash to remove dirt, mildew, and old paint.

Next, we take care of any necessary repairs, such as filling cracks or replacing damaged sections. For smooth surfaces, we sand and prime to ensure optimal paint adhesion. On textured surfaces like stucco or brick, we apply a bonding primer to create a stable base for our coatings.

Throughout the preparation, we meticulously mask and protect areas that aren’t being painted to ensure a clean, precise application. With this detailed approach, we ensure that every surface is perfectly prepped, allowing our advanced coatings to provide a durable, beautiful finish.

What happens if I'm not satisfied with the paint job?

At Spray-Net First Coast, customer satisfaction is our top priority. If you're not completely happy with the paint job, we will address your concerns promptly and professionally. We stand behind our work with a robust guarantee and warranty. Simply contact us, and our team will assess the issue and take the necessary steps to make it right. Whether it’s a touch-up or a more significant fix, we are committed to ensuring you are thrilled with the final result. Our goal is to provide a flawless, factory-quality finish that you can be proud of, and we won't rest until you are satisfied.

Do you offer a warranty on your work?

Yes, at Spray-Net First Coast, we proudly offer a comprehensive 15-year warranty on all our work. This warranty covers peeling, cracking, and any other issues that may arise due to the application of our coatings. We stand behind the quality and durability of our proprietary paint formulations and meticulous application process. If any problem occurs within the warranty period, our team will promptly address and resolve it, ensuring your home maintains its beautiful, factory-quality finish for years to come. Our commitment to excellence means you can enjoy peace of mind, knowing your investment is protected by one of the best warranties in the industry

How should I maintain my painted surfaces?

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What should I do if I notice peeling or cracking paint?

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What type of warranty do you offer?

The Spray-Net Warranty:

We cover the cost of product and labour: There are no expenses for our customers to cover.

We offer a 15-year warranty against peeling, without any weather conditions attached: Thanks to our innovative line of coatings that can be adjusted on-site to real-time weather conditions, we ensure optimal application and adhesion. That’s why there’s no need to include the limitation of weather in our warranty. And, in addition to peeling, our warranty also covers blistering and cracking.

Our coatings are designed to last well beyond 15 years without peeling. However, natural fading or discoloration over time is normal but it does not compromise the integrity of the coating. Our primary goal with this warranty is to ensure your coating maintains its appearance and integrity.

Our 15-year no-peel warranty is a testament to the durability and quality of our coatings. We want you to feel confident in your investment, knowing you’ll enjoy long-lasting protection and a beautiful finish for many years to come.

What payment methods do you accept?

At Spray-Net First Coast, we aim to make the payment process as convenient as possible for our customers. We accept a variety of payment methods, including major credit cards such as:

Visa
MasterCard
and American Express

Additionally, we have financing options through our lending partner Wisetack as well as welcome payments by check and electronic bank transfers. Our flexible payment options are designed to accommodate your preferences and ensure a smooth transaction.

Should you have any specific payment needs or questions, our customer service team is always ready to assist you. Choose the method that works best for you, and enjoy a seamless payment experience with Spray-Net First Coast

Do you require a deposit?

Yes, at Spray-Net First Coast, we do require a deposit to secure your project in our schedule. This initial deposit helps us plan and allocate resources effectively, ensuring your project starts on time and runs smoothly. The deposit amount will be discussed during your consultation and will be clearly outlined in your project agreement. By collecting a deposit, we demonstrate our commitment to your project and provide you with the assurance that your home’s transformation is our top priority. Rest assured, this deposit is a part of our transparent pricing process, designed to give you peace of mind as we prepare to deliver exceptional results.

The remaining balance will also be clearly outlined in your project agreement as will the terms for collection.

Do you offer any discounts or promotions?

Yes, at Spray-Net First Coast, we are pleased to offer various discounts and promotions throughout the year to help you get the best value for your home transformation projects. Our promotions can include seasonal discounts, special offers for first-time customers, and exclusive deals for referrals. To stay updated on our latest promotions, we encourage you to visit our website regularly and follow us on social media. Additionally, during your consultation, our team will inform you of any current discounts or promotions that you may be eligible for. We aim to make our top-quality services accessible and affordable, ensuring you receive the best possible results at a competitive price.